Updated : 20/ 02/ 2019
Welcome to HRMLabs!
HRMLABS Pte Ltd (“HRMLabs,” “our,” “we,” or “us”) provides some various services regarding human resource system. Please read our Terms of Service so you understand the information with your use of HRMLabs. You agree to our Terms of Service (“Terms”) by installing, accessing, or using our apps, services, features, software, or website (together, “Services”).
HRMLabs Services!
HRMLabs provides various services such as Employee Records, Leave Management, Payment Management, Contract Management, Attendance Management, Performance Appraisal Management, Asset Management, Training Management, API Library, and Accounting Integration (“Service” or “Services”). You may use the Services for your internal business purpose in the organization that you represent.
HRMLabs mobile version may require to update the software regarding improving the Services including add or remove important functionalities. Kindly update the software regularly to get the recent Services that we provide.
Probably you will use 4G/ LTE network provided by your carrier when using HRMLabs Service, please note that you may be charged additional data fees by your carrier. You have full responsibility for any additional data charges while using HRMLabs Services.
User Sign up Obligation
You need to sign up for a user account by providing all the required information in order to access or use the Services. You will sign up represent an organization, we recommend that you, all other users from your organization by providing your corporate contact information. All users sign up will be under the organization domain, we recommend you to inform the person in charge of your organization or guide other user regarding signing up the new user.
Trademarks and property
All trademarks, logos, and services marks (“Marks”) are available on the website or mobile application are our property or the property of third parties. You are not permitted to utilize these Marks without HRMLabs’s or third party’s cognition by written permission.
Email and Third Parties Delivery
You may need to send an information such as request time off, approve/reject time off, cancel time off, overwork and so on. HRMLabs provides the notification by sending to email or third parties application. HRMLabs uses your email and third parties integration account for sending an information under your consent in the system. We do not guarantee the email or other message from third party can be sent exactly in time after requesting the notification. Probably you will get the notification couple of minutes later once you using the services.
HRMLabs Protects your Personal Information
We recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Data Protection Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data. Please refer to HRMLabs Personal Data Protection for information on the efforts made by HRMLabs to protect your personal information.
HRMLabs Protects the Copyright of the Contents
HRMLabs respects your intellectual property rights. You may submit various information such as data, text, software, music, sound, photographs, graphic, video, message, tags or other materials through HRMLabs Service. HRMLabs doesn’t claim the ownership of any information you submit.
Some Services may offer ways to access and remove the content that you have provided to such Services. Also, for certain Services, there are settings that can limit the scope of HRMLabs’s use of the content submitted through such Services. You can find more information about how HRMLabs uses and stores your content in the HRMLabs Privacy Policy or you can contact the Q&A Center for each Service.
Fees and Payment
HRMLabs provides the Services available under subscription plans of various kind. The subscription based the services you require. You may would like to add or change the services of the subscription, you can reach us by contacting our finance team contact@hrmlabs.com.
Governing Law
The rights and obligations of the parties pursuant to this Agreement are governed by, and shall be construed in accordance with, the laws of Singapore state. You may be subject to other local, province, or state or national laws.
You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Singapore state for any dispute arising under or relating to this agreement and waive your right to institute legal proceedings in any other jurisdiction.
Updated Terms of Services
This agreement, as may be updated from time to time and posted at https://www.hrmlabs.com/terms-of-services/ represents the complete agreement and understanding between HRMLabs and you with respect to the Services and supersedes any other written or oral agreement.
CONFIDENTIALITY AND SECURITY
The Vendor shall maintain the confidentiality and security of the customer’s confidential information. The Vendor shall use commercially reasonable security measures to protect the customer’s confidential information from unauthorized access, use, or disclosure. The Vendor shall not disclose the customer’s confidential information to any third party, except as required by law or as expressly permitted in writing by the customer. The Vendor shall promptly notify the customer in the event of any unauthorized access, use, or disclosure of the customer’s confidential information.
BACKUP CLAUSES
The vendor shall maintain and implement a comprehensive data backup and recovery plan for the Software and its related data. The vendor shall perform regular backups of the Software and its related data, and shall store such backups in a secure off-site location. In the event of a data loss or corruption, the vendor shall use commercially reasonable efforts to restore the lost or corrupted data from the latest available backup. The vendor shall also provide the customer with access to the backup data upon request.
UPTIME MONITORING
The Vendor shall be responsible for monitoring the solution’s availability utilizing up-time checking tools to ensure that the solution is operating at a rate of no less than 99%. In the event that the solution becomes unavailable, the Vendor shall be promptly notified and shall take all necessary measures to restore the solution to an operational state in a timely manner.
SUPPORT TIMING
The Vendor shall provide technical support for the solution through various accessible channels via its support team. The support team shall be available to assist the customer during the hours of 9:00 AM to 6:00 PM, Monday through Saturday, Singapore Standard Time (GMT+8).
