Healthcare is one of the most regulated industries that always has to operate under a certain amount of pressure. Due to stringent regulations, hospital and healthcare HR departments must be more aware of consumer compliance and satisfaction. For those who work in HR, this means having to constantly staying update on new protocols to develop the best protocols in hiring and training competent staff so it will ensure that the workforce is fully trained to offer the best care to the patients.
Not only that, the healthcare HR still have to deal with the variety of staffing needs, physical plant management, billing, sanitation and food services, candidate interviews and many more.
The 4 Biggest Current HR Challenges in Healthcare
Here are four of the biggest HR challenges you should consider as you move forward in the coming year:
#1 Shortage of Qualified Staff
Today’s healthcare is challenged by talent shortages. Competition for new grads in all disciplines of the medical field is fierce so that the validation of certification and licensing at the onset of hiring must be done carefully.
The pressure will intensify over the coming years, as the large number of workers resign due to retirement age, and need advanced medical care.
Healthcare organizations are seeing a high turnover rate in employees, often within the first year of employment. So this situation makes it more difficult to hiring the right staff. It’s necessary to develop excellent procedures in order to build a good hiring protocols, as well as a work environment that values employee satisfaction.
#2 High Turnover
Healthcare positions such as physicians, nurses, and medical assistants experience high turnover rates especially occurring during the first year of employment. There are several causes for this high turnover. They leave their job for a promotion or a better opportunity for advancement. Others may leave for different reasons, such as long work hours, frustration, burnout, or lack of training and development.
Especially for millennials or fresh graduated, they are looking for more than just a pay check as they enter the workforce be it more training, career advancement, or a great benefits program. When they don’t receive what they want from their job, they are confident in leaving.
Unlike another industries, for healthcare, burnout is often more intense. The issue of employee burnout is caused in part by staffing shortage, and it has a compounding effect on employee turnover. Burnout has a negative impact on patient care and patient safety, because emotional, mental, and physical fatigue makes providers unable to perform their best. In order to provide the satisfaction, for healthcare HR professionals, understanding the warning signs of burnout and intervening positively can be critical for the staff member and the facility.
#4 Employee Development
As mentioned above, the millennials or fresh graduated in the medical field today are looking to learn new skills and gain access to advancement opportunities.
As the healthcare HR professional, providing career development is important due to many nursing profession intend to further their careers by becoming nurse practitioners, doctors, or others.
Improving HR in the Healthcare Industry
Technology, when used correctly, can bring a lot of advantages. It helps to save us time, makes once tedious jobs much more convenient, and in the case of the healthcare industry, allows medical professionals to save more lives.
There are software solution to help you better solve your company’s staffing shortages, and high turnover rate, or complex employee development. When you ready to take your healthcare to the next level, we invite you to arrange demo.