Request Demo

Employee Net Promoter Score (eNPS)

Employee Net Promoter Score (eNPS) is defined as a concept that is built around the Net Promoter Score (NPS) to measure employee loyalty. It is a method of measuring how willing your employees to recommend their workplace to their family or friends.
 
Imagine having employees in your organization that are totally dedicated and loyal to your organization. Imagine having a team of employees going above and beyond in providing exceptionally incredible service to keep your customers happy and improve customer satisfaction.
 
Employee Net Promoter Score gets praises for it is compact, prevents survey fatigue, ease of calculating the results and the ability to benchmark it, as well as repeating it at sufficient intervals because it is simple. All these attributes certainly put eNPS in a more efficient place.
 
However, if you combine eNPS with other related HR metrics, you will be able to know the reasons why the negative feedback was given by the employees, why are they happy or unhappy, if they are motivated enough to work in the organization.