What We Can Learn from the World’s Best HR Leaders

What We Can Learn from the World Best HR Leaders

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In the Philippines, HR leaders are at the frontline of transformation. From navigating hybrid work and managing widespread digital adoption to addressing generational shifts in the workforce, the role of HR is evolving—fast.

So if you’re working in HR today, 2025 is your time to lead with heart, strategy, and impact.

This article takes inspiration from some of the most influential HR minds globally and brings it home—translated into practical, relatable advice for the Philippine business landscape. Whether you’re in Metro Manila, Cebu, or Davao, these tips are for you.

Think Beyond Admin—Start Thinking Strategically

Josh Bersin, one of the most respected names in global HR, reminds us:
“HR is not just a service function—it’s a driver of growth and innovation.”

In the Philippines, especially in industries like BPO, logistics, retail, and tech, HR plays a crucial role in managing large, often distributed teams. Strategic HR means aligning your people strategy with the company’s business goals.

What to do:

  • Join leadership meetings, not just HR huddles
  • Use HR metrics (like turnover cost or training ROI) to make data-driven proposals
  • Learn how business performance is tied to employee experience

Build Empathy-Driven Workplaces

In a country known for malasakit (compassionate care), empathy in HR isn’t just nice—it’s necessary.

Pat Wadors, a top global HR leader, puts it simply:
“People remember how you make them feel at work.”

Filipino employees—especially younger workers—value connection, understanding, and mental wellness. Whether they’re onsite, remote, or part of a hybrid setup, they want to feel seen and heard.

What to do:

  • Promote work-life balance, especially for employees juggling long commutes or family responsibilities
  • Offer mental health support and check-ins, even virtually
  • Use surveys and open forums to keep communication honest and two-way

Blend Technology with a Human Touch

Digital HR is growing fast in the Philippines, thanks to increased remote work and the need for more efficient operations.

But it’s not just about “going digital”—it’s about creating space for more meaningful human connections.

As Laszlo Bock (ex-Google HR leader) said:
“Automate the transactional so you can focus on the transformational.”

What to do:

  • Automate repetitive tasks like timekeeping, leave management, and payroll
  • Use tools like HRMLabs to manage employees and payroll
  • Make space for real conversations, coaching, and culture-building

Never Stop Learning—And Help Others Do the Same

In the Philippines, the rise of platforms like TESDA, Coursera, and LinkedIn Learning, plus national programs like PhilJobNet, has made upskilling more accessible than ever.

Great HR leaders don’t just keep learning—they help others grow too.

What to do:

  • Set personal learning goals (try 1 new skill per quarter)
  • Partner with learning platforms or build internal mentorship programs
  • Champion continuous learning across all levels of the organization

Redefine What Culture Means

Claude Silver, Chief Heart Officer of VaynerMedia, says:
“Culture is how people feel when they go to work. That’s it.”

In the Filipino workplace—where values like bayanihan (community spirit) and pakikisama (smooth interpersonal relationships) matter—HR has the power to shape a culture of belonging and growth.

What to do:

  • Design team rituals that reflect your company’s values, even remotely
  • Encourage managers to lead with empathy and give regular feedback
  • Celebrate small wins, employee milestones, and personal stories—it matters!

Partner With Smart Tools

You don’t have to do everything manually. Let technology handle the admin, so you can focus on people.

HRMLabs offers a powerful HRMS platform that helps you manage everything from payroll and timekeeping to onboarding and performance tracking—all in one place.

And the best part?

HRMLabs is available not just in the Philippines, but also in Singapore, Malaysia, and Indonesia—making it the ideal solution for Filipino businesses with regional or hybrid teams.

Final Words: HR’s Future is Bright—and It Starts With You

You’re not “just HR.” You’re a leader of change, a culture builder, and a business partner. The way you show up for your people today shapes what your organization will become tomorrow.

So ask yourself: What kind of workplace do I want to help create in the Philippines?

Then go create it—with empathy, strategy, and the right tools by your side.

When you’re ready to scale your impact, HRMLabs is here to support your journey.

HRMLabs
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